Pricing

Pricing that grows with your duka

One price a month, in TZS. Every plan includes your online storefront and WhatsApp ordering — pick the one that matches how much you sell.

Starter

AI that replies to customers on WhatsApp, 24/7.

TZS24,000/mo

TZS 29,000billed yearly(TZS 290,000)

What you get

  • Online storefront
  • Up to 50 products
  • 100 orders per month
  • 30 AI messages per day
  • 2 delivery drivers
  • Basic reports (today only)
  • WhatsApp AI assistant

Professional

More AI, customer CRM and catalog sync.

TZS49,000/mo

TZS 59,000billed yearly(TZS 590,000)

What you get

  • Online storefront
  • Up to 200 products
  • 500 orders per month
  • 100 AI messages per day
  • 5 drivers, 2 shops
  • Full reports
  • WhatsApp catalog sync
  • Customer CRM
  • 10 discount codes
Most popular

Business

Everything unlimited, plus loyalty & bulk messaging.

TZS74,000/mo

TZS 89,000billed yearly(TZS 890,000)

What you get

  • Online storefront
  • Unlimited products
  • Unlimited orders
  • 300 AI messages per day
  • Unlimited drivers & delivery zones
  • Unlimited staff + custom roles
  • 5 shops
  • Bulk Messages (500/mo)
  • Loyalty program
  • Full reports + CSV export

Enterprise

Unlimited AI, API and a dedicated account manager.

fromTZS166,000/mo

TZS 199,000billed yearly(TZS 1,990,000)

What you get

  • Everything in Business
  • Unlimited AI messages
  • Unlimited shops
  • REST API access
  • Webhook integrations
  • Dedicated account manager
  • Business consultancy
  • Online storefront

Not ready for AI yet? DukaBot has a Free Forever plan — online storefront, WhatsApp business number and Orders, with no AI chatbot. Start on Free Forever

Compare

Compare every plan

Exactly what each plan gives you. No small print.

Pick a plan to see what it includes.

Business
TZS74,000/mo

TZS 89,000billed yearly(TZS 890,000)

AI & automation
WhatsApp AI chatbotIncluded
AI messages / day300
WhatsApp catalog syncIncluded
Social media postingIncluded
Commerce
Online storefrontIncluded
ProductsUnlimited
Orders / monthUnlimited
Customer CRMIncluded
Discount codesUnlimited
Bulk messaging500 / month
Loyalty programIncluded
Team & shops
Shops5
Staff per shopUnlimited
Delivery driversUnlimited
Delivery zones per shopUnlimited
Custom staff rolesIncluded
Reports & stock
ReportsFull + CSV
Stock historyUnlimited
Platform & support
REST API accessNot included
Priority supportNot included
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FAQ

Questions about pricing

Something else on your mind? Message us on WhatsApp.

Is there a free trial?

Yes. Every new duka gets 14 days on the Business features — unlimited products, unlimited Orders and 300 AI messages a day. You do not need a card to start.

What happens when my trial ends?

Your duka keeps running for another 3 days, then moves to the Free Forever plan. Your storefront, WhatsApp number and Orders stay on — only the AI chatbot stops until you pick a paid plan.

Is paying yearly cheaper?

Yes. Paying yearly saves you 17% — roughly two months free compared with paying month by month.

How do I pay for my plan?

With mobile money — we send an M-Pesa prompt straight to your phone. Bank card and manual bank transfer are also available.

Can I change plan later?

Yes. Upgrade or downgrade at any time from Billing in your dashboard. There is no contract and no cancellation fee.

What counts as an AI message?

We count conversations, not single messages. However many times one customer chats with your AI in a day, they count once against that day's limit.

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